To our clients, friends, family, and community. House of Basciano is helping to curb the spread of COVID-19 by minimizing physical contact through social distancing.  Our online store will remain open and continue to accept orders. At this time (updated April 17, 2020) House of Basciano is not experiencing any supply disruptions and orders are going out on schedule.

Internally we have taken measures to ensure the health and safety of our employees and customers. The following are our practices the House of Basciano has put in place.

Returns

While we stand behind our work and our commitment to quality, returns will not be accepted at this time. Please ensure that you have provided accurate measurements so we can create the best possible fit for your unique custom piece.

Delivery

Local pick up for products has been suspended until further notice.

Shipments are experiencing significant delays particularly over seas so please be patient, we are dispatching orders as quickly as possible.

Our Commitment

While we understand this a stressful time, we are committed to doing our part to ensure the health and safety of our community while still providing the highest level of service.